FAQ
Shipping & Processing Time
Estimated Shipping Times:
- North America: 2-5 business days
- Canada: 2-4 weeks
- Europe: 4-6 weeks
- Australia, New Zealand & Oceania: 4-6 weeks
- Asia Pacific: 4-6 weeks
- Latin America & the Caribbean: 4-6 weeks
- North Africa & the Middle East: 4-7 weeks
- Sub-Saharan Africa: 4-7 weeks
We strive to meet these shipping estimates, but please note that actual delivery times may vary depending on the shipping method you choose and factors beyond our control.
Customs & Import Taxes
Buyers are responsible for any customs fees or import taxes that may apply. Please be aware that we cannot be held responsible for any delays caused by customs.
Returns & Exchanges
We gladly accept returns under the following conditions:
- Contact us within: 7 days of delivery
- Ship items back within: 30 days of delivery
Please note, we do not accept exchanges.
If you encounter any issues with your order, please contact us, and we will do our best to resolve it.
Conditions for Returns
- Buyers are responsible for return shipping costs.
- Items must be returned in their original condition. If the item is not returned in its original state, the buyer is responsible for any loss in value.